Refund Policy

Overview

At FELANTHORIXS, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

Refunds

To be eligible for a refund, you must return the item within 30 calendar days of your purchase. The item must be in the same condition that you received it and in the original packaging.

Process

• Contact our customer service team by email at [email protected] or phone at (555) 012-3456.
• Provide your receipt or proof of purchase.
• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.

Exceptions

Certain types of items cannot be returned, such as perishable goods and custom products. Please contact us for further information.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Contact Us

If you have any questions about our Refund Policy, please contact us: